Quality Assurance(QA) has been a very
essential matter for all business entities, institutions, organizations and any
company today that seeks success, having a good fame and reputation, be
respectable by its clients and reach the global measurements of quality that
ensures the services provided for customers who now trust such accreditations
and certificates that ensures quality of a specific organization or
institution. All fields of business now seek and look forward to having the
certificates of quality such as ISO and others. There are many other important
issues relevant to quality assurance such as safety ensuring, risk management
and human resources care, these relevant issues must be put into consideration
of management systems and administrative staff of any organization that looks
forward to getting the quality assurance high levels. There are important
factors and essential steps that an organization must pass before getting the
accreditation and quality certificates such as being tested at many levels of
quality by experts who follow certain procedures to judge the quality of an
organization. To reach quality
assurance, any organization must check the quality of its assets and
facilities in order to specify the shortage and put a strategy plan for doing
the needed amendments and changes in these areas that need such changes. All
staff members and administrators must cooperate in order to identify the
shortage and put the changing plan which must be agreed by everyone and
supervised while being achieved by the administrators and managers who guide
individuals towards achieving the changes that ensure quality achievement.
Excellence in all the company's component is a main goal that must be reached
as much as possible as current condition and situation of the company is
measured and analyzed so as to do the changes that lead to this excellence. The
organization must follow specific steps to reach excellence beginning with
setting a main goal for the organization then putting a strategic plan depends
on cooperation and after that analysis must be done and changes are specified
and at last after doing the changes, an evaluation process must be performed to
check the validity of work and to measure the excellence level of the
organization. Changes, amendments and improvements done in the business help it
to promote itself, be progressed and reach high levels of competitive advantage
among other rivals in the market and this ensures quality which raises the
company's opportunities in success and in gaining profits besides having a good
reputation in the market signed with the best service delivery for its clients.
Competition forces any business entity to give great attention to details and
to monitor how tasks are performed by the individuals who represent the
company's human resource. Human resources must be given great interest and care
in order to work in teams effectively and to have job satisfaction that enables
them to provide the best services they can and to feel belonging to the
organization which raises the company's chance in success and reach quality
assurance in all its components.
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