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Sunday, March 24, 2019

Encourage open communication between team members to support team development

In Oman Arab Bank, the loan department; the team members have different opinions and this leads to stress, conflicts and time waste which makes it very important to manage communication between team members in order to ensure team development. I usually encourage open communication between them by assigning specific roles for each member in the team and make meetings for discussing each member's role in front of other members in order to make it clear to all members. This helps in specifying tasks for each member and declaring responsibilities. I prefer to standardize communication procedure as random communication lead to failure; this is done through setting times for meetings, giving speaking opportunities fairly and timely and set a schedule for communications and discussions. I usually encourage the team members to neglect cultural gaps during our communications as the used language is English and roles are fairly divided on male and female members. I encourage informal meetings where the team members can be able to play games, suggest creative ideas and discuss them freely. Trust is a main element of encouraging open communication among the team members as I am keen on encouraging the team members to work in a safe environment where they can safely express their opinions and present their criticism freely which raises trust. All members are equally treated and engaged within open communications. Trust encourages positive relationships among the team members which enhance performance and helps develop the team effectively. A common goal is communicated which makes all the team members encouraged to achieve this common goal and communicating such goal occurs by asserting a shared vision among all the team members that bears the bank's vision. I'm keen on keeping a spirit of empathy among the members of the team in order to reduce conflicts, stress and passive feelings during communications as I choose words carefully and support and encourage all members to speak up and express their own opinions. (Vertino,201)

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